Adopt Your Employer's Goals as Your Own

Do you want to be the most valuable employee possible to your company? If you do, it begins by discovering your  company's goals and adopting them as your own.

You have been hired for a purpose. Regardless of your company, the industry it is in, your level of education or experience, you have been hired to accomplish tasks that benefit the company. You probably took the job to earn a living and provide resources for your family. It is a wonderful thing if you love your job and it gives you a sense of accomplishment other than providing the basic needs of life. Many people, however, work at jobs because of need not because they are fulfilling a sense of calling.

Good Employees Understand the Art of Service

Good employees serve. Service is the action of helping or doing work for someone.

Organizations serve other organizations and people in some capacity. In a 2016 Gartner CEO survey, CEOs rated customer service, after growth,  as their most important priority. It has been said that in today's knowledge sharing and hyper connected society customer service is marketing. The dissatisfaction of products or service is known throughout the local industry in lightning speed and can kill your business. Attention to service is paramount and is the responsibility of each employee, not just the management. We need to master the art of service.